delivery & shipping information

FREE Delivery Within Australia

Diana Ferrari are pleased to offer FREE standard shipping within Australia for all orders. 

We deliver using Star Track. Standard delivery to metropolitan areas usually takes 2-5 business days from the date of dispatch. Please allow up to 10 days for delivery to regional areas. 

All orders are dispatched from our Melbourne warehouse.

As all orders must be signed for on delivery, we are unable to deliver to PO boxes.

For more information about delivery times, please refer to the Star Track website

International Orders and Shipping Costs

We are currently unable to ship orders internationally. Please stay tuned for updates to our international shipping service by May 2019. 

Need More Information?

Please contact our Customer Service team for more information about online ordering and delivery.

Within Australia, call 1800 101 285 during the following hours:

Monday - Wednesday: 8:30am - 5:00pm (AEST/AEDT)

Thursday & Friday: 8:30am - 7:00pm (AEST/AEDT)

Saturday: 9:00am - 2:00pm (AEST/AEDT)

Sunday: Closed

International customers please contact our head office reception during business hours Monday - Friday: +61 3 9420 8444

You can also contact our team via email at customerservice@dianaferrari.com.au.

View our Returns Page.